CharmaCitta
Contact
Have a question about a design, order or collection? Send us a message here.
Use the form below to ask about a design, get help with sizing or contact us about your order.
Email: charmacitta@gmail.com
How can we help?
- For product questions, include the product name or a link to its page.
- For an order enquiry, include your order number and the email address used for the order.
- For a return notice, identify the items and their delivery date. You do not need to give a reason to exercise your right of withdrawal.
Please do not send card numbers, CVV codes, account passwords or identity documents.
Quick answers
Track an order · Shipping & delivery · Returns & exchanges · Help & care
Information submitted through this form is used to respond to your enquiry. You can use the same email address for requests about your personal data.
Business information
CharmaCitta is the brand of Özlem Kaya, a sole proprietor.
Business address: Fetih Mah. Tahralı Sk. Esin Sitesi A2 Blok No: 2 İç Kapı No: 13 Ataşehir / Istanbul, Türkiye.
Contact us before sending a return to confirm the correct return address and method.