Shopping Security

Before you order

Check the product details, selected variant, total price and delivery information. Read the pre-contract information and sales terms for your order, and keep your confirmation email.

Protect your payment information

Before completing your order, review the methods offered at checkout and the total amount. If you have a question about payment, reach us through our contact page.

Do not share card numbers, CVV codes, bank passwords or account passwords by email, social media or contact form. CharmaCitta does not need these details to handle support enquiries.

Suspicious links

Check the sender and destination before opening unexpected payment, refund or delivery links. If in doubt, reach us through the contact page. Keep personal order-tracking links private.

Your personal information

Share only the information needed for your enquiry. For questions or requests about your personal data, email charmacitta@gmail.com.